Our twin commitments to our clients are:

We have designed our processes to enable your success.

On an average, in the last two years, over nine out of our ten submissions lead to an interview (in-person / telephonic) and 64% lead us to a placement. We have not had a single instance of contract being terminated for non-performance of contract.

We provide dedicated “Account Manager” to every client. You have a single point of contact within Meticular. It is the responsibility of the Account Manager to deliver on every one of our commitments.

Our delivery teams provide you an “Integrated capability” of technical competence and business acumen. This sets us apart from most competition, which sends flamboyant sales professionals to manage technology folks.

The techno-commercial capability of our client facing professionals enables us to have a flat organization. It provides you access to top management more easily, and ensures that any commitments not delivered escalate quickly. The turn around time for resolution of issues is quick.

We routinely conduct client surveys to assess the performance of our on-site consultants and account managers. Our remuneration system is linked to customer delight factor index. We seek your feedback on our performance actively and follow-up on your feedback very seriously.

Our Business Model complements our process. The Business Model commits us to:

Working closely with us and helping us understand your needs (both implicit and explicit) is one way you can help us provide you the right resource for your project.

Our commitment is to our four principal stakeholders – Clients, Employees, Business Partners and Investors.

• We exist to help hiring managers, who trust us with their requirements, succeed.
• We follow “85% - 15%” business model. 85% of whatever our client pays goes to our consultants. Our business model enables us to maintain reasonable prices and help our clients’ succeed.
• We believe that our clients deserve the highest quality of service. Our business process aims at constant improvement. It helps us consistently provide high quality service.
• Our business practices force us to understand our clients’ requirements as closely as possible. Most of our résumés reach the interview stage. We help hiring managers save time and submit only those candidates who match client requirements.

• We are responsible for the professional and personal growth of our employees. Achievements propel growth in the company.
• We consider everyone as individuals with tremendous potential to contribute, both to the company and their families.
• We respect each persons’ dignity and their right to express an opinion.
• We provide equal opportunity for employment and growth for those qualified.
• We are responsible as employee - managers to provide competent management and ensure that all our actions are ethical and fair. We hold accountability, as individuals, for ‘Win – Value’ for all the stakeholders.

• Our business partners (preferred vendors and consultants) help us provide a ‘Win Win” solution to our clients and consultants;
• We have a duty to define their expectations correctly and meet those expectations consistently;
• Our business partners must have an opportunity to make a fair profit;
  
  

• Meticular must be profitable to grow organically.
• We must consciously create tangible IP which can be monetized.
• We must operate our business transactions considering all aspects of this credo to ensure that our investors realize a fair return.